FAQs

1. What types of perfumes do you sell?

We offer a wide range of high-quality fragrances, including luxury perfumes, Arabian oud, bakhoor, attar, and long-lasting perfumes for men and women.

2. Do you sell original perfumes?

Yes, we only sell 100% authentic and high-quality perfumes sourced from trusted brands and suppliers.

3. Can I visit your store in person?

Absolutely! You can visit us at:
📍 Al Awir Road - Nadd Al Hamar - Dubai - United Arab Emirates

4. Do you offer delivery services?

Yes, we provide fast and reliable delivery across the UAE. Orders within Dubai are usually delivered within 24-48 hours.

5. How can I place an order?

You can shop directly from our website qatartalward.com or contact us via WhatsApp at +971 52 521 1203  for assistance.

6. What payment methods do you accept?

We accept cash on delivery (COD), credit/debit cards, and online payments.

7. Do you offer international shipping?

Currently, we primarily serve customers within the UAE, but we may offer international shipping upon request. Contact us for more details.

8. Can I return or exchange a perfume?

Due to the nature of fragrances, we accept returns or exchanges only if the product is unused, unopened, and in its original packaging within 7 days of purchase.

9. How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email or WhatsApp so you can track your delivery.

10. How can I contact customer support?

You can reach us through:
📞 Call/WhatsApp: +971 52 521 1203