Payment Policy

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit/Debit Cards – We accept Visa, MasterCard, and other major credit/debit cards through our Pay By Link Account.
  • Apple Pay – A secure, contactless payment option for users of Apple devices.
  • Samsung Pay – A simple and secure way to pay using Samsung devices.
  • Tabby 4-Payment Split – Pay for your order in 4 easy installments with Tabby, an easy payment plan solution.

2.  Credit/Debit Card Payments (via Pay By Link Account)

  • Payments made by credit/debit card are processed securely through our Pay By Link Account in the UAE.
  • We accept Visa, MasterCard, and other major cards.
  • Your card details are never stored on our website, ensuring your payment information is protected.
  • If your card payment fails, please check your card details and ensure there are no restrictions. You may also try using another payment method.

3. Apple Pay & Samsung Pay

  • Apple Pay and Samsung Pay provide a seamless, secure and contactless payment experience for users of Apple and Samsung devices.
  • Simply select your preferred payment option at checkout and authenticate with your device.

4. Tabby 4-Payment Split

  • With Tabby, you can split your payment into 4 easy installments.
  • Tabby allows you to make purchases and pay over time, with no interest or hidden fees.
  • To use Tabby, select Tabby 4-Payment Split during checkout, and follow the easy steps for approval.

5. Online Payment Security

  • All online transactions are processed through SSL encryption to ensure the security of your sensitive data.
  • Our payment gateways comply with PCI DSS (Payment Card Industry Data Security Standard) to guarantee a secure transaction experience.

6. Payment Confirmation

  • After a successful payment, you will receive an email confirmation containing your order details and receipt.
  • If you do not receive a confirmation email, please check your spam/junk folder or contact us.

7. Refunds & Cancellations

  • Payments are non-refundable once an order has been processed and shipped.
  • Cancellations of orders can be made within 24 hours of placing the order. After this period, cancellations are not accepted.
  • Refunds will be processed to the original payment method within 7-10 business days.

8. Fraud Prevention & Security

  • We reserve the right to cancel or suspend any order if fraudulent activity is suspected.
  • Your payment information is processed through secure and encrypted channels to protect your personal and financial data.

9. Currency

  • All transactions are processed in UAE Dirhams (AED), unless otherwise stated.

10. Contact Us

If you have any questions about our payment policy or need further assistance, please reach out to us:

📞 Phone/WhatsApp: +971 52 521 1203

Thank you for choosing Qatarat Alward Fragrances. We are committed to providing you with a safe and pleasant shopping experience.